SANTA
ANA, Calif. – This month, Autologue Computer Systems released the first
generation of its “Information Dashboard” solution, which is being
tested by One Stop Parts Source, based in Santa Ana, Calif.
Fred Myers, CEO of One Stop, said, “This will revolutionize the way
information is shared among all my counter employees at the point of
sale terminals. This can only help improve relationships between One
Stop and our customers. We’ve always wanted a method to gather
information about our customers to streamline the ordering process, and
to show them we care about the details, both personal and business.
This new Dashboard will set us apart from our competition. When they
call us we can make them feel important because we know about their
business and personal details”.
One Stop will deploy this
solution in its corporate warehouse locations, to run in conjunction
with their AIS Inventory Management system. The Dashboard will provide
individualized information about the customer’s business, such as hours
of operation, who can and can’t sign for parts, delivery locations and
any other details specified by One Stop management. There is also a
section for personal information such as personal vehicles, birthdays,
and hobbies. These items are created by management in a customizable
template that is used for all customers. This information can then be
modified for each customer by counter personnel. There is also another
section for Corporate Information, used to pass information on company
business or activities to all employees.
The Dashboard uses a
GUI interface within the jobber’s/WD’s existing point of sale screen.
This makes this product suitable for use with virtually any inventory
management system currently in use in the automotive aftermarket,
Autologue says.
For more information, contact Autologue Computer Systems at 800-722-1113.