GRAND BLANC, Mich. – ACDelco has revamped its Learning Management System, or training website,
to make it more efficient and customer-friendly, according to the company.
Technician training is just one
of many business support services ACDelco provides to its affiliated Total
Service Support (TSS) aftermarket service facilities.
"Time is money to our customers, and we want to provide
training information in a way that’s as effortless as possible,” said Gregory
St. Aubin, ACDelco manager of aftermarket training. “Our redesigned training
website gives users a snapshot of all of our best training offerings on a very
user-friendly home page with a minimum of mouse clicks.
“We also hope to increase
consumer awareness of ACDelco by offering select courses free to the general
public while reserving our premier training for our TSS customers.”
The redesigned website
features the same high-quality training tools ACDelco is known for, but in a
look that is customized to each user, preventing the need for them to conduct
in-depth searches, according to the company. It also allows users to view more information before
prompting them to log into the site.
Other improvements include:
- Consolidated menu – Navigational content has been combined into
three simple drop-down menus
- Test-drive training option – Select courses are offered free of charge
- Training locator – Users enter a zip code to find upcoming
training nearby
- Featured training – Lists new courses and allows users to select
them from the log-in page
- VCT class countdown – Provides a countdown to the next live virtual
classroom training course and the number of available seats, to allow for
quick and easy enrollment.
Once logged in, users will
see customizable training features, including scheduled classes, training paths
and transcripts for classes already completed. The site also makes it easier
for managers to enroll their employees in training.
The site is still accessed by
visiting acdelcotechconnect.com,
selecting the Training tab and then clicking on the Sign In icon. For questions
about the ACDelco Training Website, contact the ACDelco Help Desk at
800-825-5836.